Is technology really making a difference?
Of course we all love our iPods and Blu-Ray players and doing research before Google came along was slow, often times requiring you to get in your car and go to a library. Anybody remember using library tools such as card catalogs and Microfiche to perform research? Now we can do it from our beds, simply by entering a few words into our mobile device and get instantaneous results; fantastic, no doubt.
Today’s cell phones look like something out of Star Trek. Actually, they look better and have more options.
We truly live in marvelous times. But, what does it all add up to? Technology is supposed to make our lives easier, more productive and in some areas eliminate work altogether. And for the most part I think we can say it’s worked. So how come I, like you, still work forty plus hour work weeks? In fact, since World War 2 the number of hours worked per week has grown. In her recent book, “Willing Slaves – How the Overwork Culture is Ruling our Lives“, Madeleine Bunting states that from 1977 to 1997 Americans working full time have increased their average working hours from 43.6 hours to 47.1 hours each week. (This does not include time required to travel to and from their places of business).[1] How can this be? In addition to working longer hours, many families have both family members working. The United States Bureau of Labor Statistics states that between 1950 and 2000 the number of individuals in the active labor force grew 227 percent from 62 million to 141 million.[2]
The whole goal of a software developer is to make someone’s life easier. If we’re successful our software or device will allow a user to be more proficient, saving them time and allowing them to get more work done. But does it really matter if the user is now able to get their work done faster if the end result is still working forty hours? What does it matter if you can get twice the amount of work done? Forty hours is forty hours. I’m sure that by increasing the amount of work we are able to get done each day that someone benefits, someone higher up, but it isn’t you and it isn’t me.
It seems like life just keeps moving at an ever accelerated pace. Like a merry-go-round that started off slow and built up speed. Perhaps it’s moving so fast now that we can’t jump off? Or maybe we still don’t feel we need to jump off?
Author Daniel Quinn in his book Ishmael gives us a parable that may explain what has happened. It’s certainly interesting.
Terpsichore is among the places you would enjoy visiting in the universe. This was a planet where people emerged in the usual way in the community of life. For a time they lived as all others live, simply eating whatever came to hand. But after a couple of million years of living in this way, they noticed it was very easy to promote the regrowth of their favorite foods. You might say they found a few easy steps that would have this result. They didn’t have to take these steps in order to stay alive, but if they took them, their favorite foods were always more readily available. These were, of course, the steps of a dance.
A few steps of the dance, performed just three or four days a month, enriched their lives greatly and took almost no effort. As here on earth, the people of this planet were not a single people but many peoples, and as time went on, each people developed its own approach to the dance. Some continued to dance just a few steps three or four days a month. Others found it made sense for them to have even more of their favorite foods, so they danced a few steps every second or third day. Still others saw no reason why they shouldn’t live mostly on their favorite foods, so they danced a few steps every single day. Things went on this way for tens of thousands of years among the people of this planet, who thought of themselves as living in the hands of the gods and leaving everything to them. For this reason, they called themselves Leavers.
But one group of Leavers eventually said to themselves, “Why should we just live partially on the foods we favor? Why don’t we live entirely on the foods we favor? All we have to do is devote a lot more time to dancing.” So this one particular group took to dancing several hours a day. Because they thought of themselves as taking their welfare into their own hands, we’ll call them Takers. The results were spectacular. The Takers were inundated with their favorite foods. A manager class soon emerged to look after the accumulation and storage of surpluses — something that had never been necessary when everyone was just dancing a few hours a week. The members of this manager class were far too busy to do any dancing themselves, and since their work was so critical, they soon came to be regarded as social and political leaders. But after a few years these leaders of the Takers began to notice that food production was dropping, and they went out to see what was going wrong. What they found was that the dancers were slacking off. They weren’t dancing several hours a day, they were dancing only an hour or two and sometimes not even that much. The leaders asked why.
“What’s the point of all this dancing?” the dancers said. “It isn’t necessary to dance seven or eight hours a day to get the food we need. There’s plenty of food even if we just dance an hour a day. We’re never hungry. So why shouldn’t we relax and take life easy, the way we used to do?”
The leaders saw things very differently, of course. If the dancers went back to living the way they used to, then the leaders would soon have to do the same, and that didn’t appeal to them at all. They considered and tried many different schemes to encourage or cajole or tempt or shame or force the dancers into dancing longer hours, but nothing worked until one of them came up with the idea of locking up the food.
“What good will that do?” he was asked.
“The reason the dancers aren’t dancing right now is that they just have to reach out and take the food they want. If we lock it away, they won’t be able to do that.”
“But if we lock the food away, the dancers will starve to death!”
“No, no, you don’t understand,” the other said with a smile. “We’ll link dancing to receiving food — so much food for so much dancing. So if the dancers dance a little, they’ll get a little food, and if they dance a lot, they’ll get a lot. This way, slackers will always be hungry, and dancers who dance for long hours will have full stomachs.”
“They’ll never put up with such an arrangement,” he was told.
“They’ll have no choice. We’ll lock the food away in storehouses, and the dancers will either dance or they’ll starve.”
“The dancers will just break into the storehouses.”
“We’ll recruit guards from among the dancers. We’ll excuse them from dancing and have them guard the storehouses instead. We’ll pay them the same way we pay the dancers, with food — so much food for so many hours of guarding.”
“It will never work,” he was told. But oddly enough it did work…
So here we are today, dancing away and no amount of technology seems to matter. We keep creating better and better technology and yet we dance more and more.
I love being a software developer. I love coming up with creative solutions to peoples problems. Over the past ten years I have been fortunate enough to work on a variety of projects ranging from POS software, market analysis software, life and health insurance software and educational school system software. For the most part the feedback has been positive. But I’ve yet to have anyone say “thanks to your software I am now able to spend more time with my family.” In the end I don’t know that I have made anyone’s life better. I may have allowed them to get more work done in a day by speeding up their processes. I may have simplified their work life and improved their experience, but have I made their life any better?
“I submit that Egyptian workers, relatively speaking, got as much out of building Khufu’s pyramid as Microsoft workers will get out of building Bill Gates’s pyramid (which will surely dwarf Khufu’s a hundred times over, though it will not, of course, be built of stone).”
“It took Khufu twenty-three years to build his Great Pyramid at Giza, where some eleven hundred stone blocks, each weighing about two and a half tons, had to be quarried, moved, and set in place every day during the annual building season, roughly four months long. Few commentators on these facts can resist noting that this achievement is an amazing testimonial to the pharaoh’s iron control over the workers of Egypt. I submit, on the contrary, that pharaoh Khufu needed to Exercise no more control over his workers at Giza than pharaoh Bill Gates Exercises over his workers at Microsoft.”
Throughout time man has asked – Who are we? Where did we come from and where are we going? Perhaps these questions are more pertinent now more than ever…
What are your thoughts?
[1] http://en.wikipedia.org/wiki/Work-life_balance
[2] http://en.wikipedia.org/wiki/Working_time
